Shipping & Delivery
We ship pharmaceutical-grade compounds discreetly to 25+ countries across Europe and worldwide. Below you'll find everything about our shipping process, delivery times, and guarantee policy.
1–2business days
Processing time
5–21business days
EU delivery
€450+order value
Free express shipping
25+countries
Shipping destinations
Order Processing
After your payment is confirmed, your order is prepared and dispatched within 1–2 business days. All items are packaged in plain, discreet packaging with no product names or brand logos on the outside.
You will receive a tracking number by email as soon as your parcel is handed to the courier. Orders placed before 2:00 PM CET on a business day are typically processed same day.
We do not process or dispatch orders on weekends or public holidays. Orders placed on Friday after 2 PM CET will be processed on Monday.
Delivery Times
Delivery times vary depending on your country and local postal infrastructure. The following are estimated timeframes:
| Region | Standard | Express |
|---|---|---|
| Germany, Austria, CH | 5–10 business days | 3–5 business days |
| Western Europe (FR, NL, BE, IT, ES) | 7–14 business days | 4–7 business days |
| Eastern Europe (PL, CZ, SK, HU, RO) | 10–18 business days | 5–8 business days |
| United Kingdom, Ireland | 10–21 business days | 6–10 business days |
| Rest of Europe | 14–21 business days | 7–12 business days |
Delivery times are estimates and may be affected by: destination country, peak seasonal periods, weather conditions, or customs procedures. These factors are outside our control.
Shipping Costs
Standard Shipping
All EU destinations
Flat-rate standard shipping calculated at checkout based on order weight and destination country.
Free Express Shipping
Orders over €450
Orders totalling €450 or more automatically qualify for free express shipping — no discount code needed.
Payment Methods
Bank Transfer
Transfer funds directly to our bank account. Details provided at checkout. Processing: 1–3 business days depending on your bank.
Cryptocurrency
Pay with Bitcoin (BTC), Ethereum (ETH), or Tether USDT. Transactions confirmed within minutes to 1 hour depending on network.
Visa / Card
Secure card payment via Stripe encrypted checkout. Immediate payment confirmation. 3D Secure supported.
Shipping Destinations
We currently ship to the following countries. More destinations are being added regularly — contact us if your country is not listed.
Worldwide shipping available on request. Contact us for pricing and availability outside the listed countries.
Reshipping Guarantee
We stand behind every order. If something goes wrong during transit, here is our guarantee:
No tracking updates for 40+ business days
Free reshipping
Parcel seized by customs
Free reshipping — requires official customs documentation as proof
Parcel returned (recipient absence)
Paid reshipping — customer covers logistics cost
Damaged items on arrival
Compensation available — requires unboxing video as proof
Return for no stated reason
Free reshipping
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to track your parcel on the carrier's website.
Tracking information may take 24–48 hours to update after dispatch as the parcel enters the carrier's system. If tracking shows no movement for more than 40 business days, contact our support team for a free reship.
Research Use Disclaimer
All compounds offered are of premium quality and strictly intended for research purposes only. These products are not designed to diagnose, treat, cure, or prevent any disease or medical condition. Use of these products is exclusively limited to research applications. By placing an order, you confirm that you are 18 years or older and that the purchase is for legitimate research purposes.
Still have questions about your order or delivery?
Contact Support